Chet wordmark with orange bowtie Chet wordmark with orange bowtie

Tweetbot and Twitterrific updated with option to opt-out of subscription refund – Six Colors

it’s also kind of awkward, given that the money comes out of the pockets of those independent app developers like Tapbots and The Iconfactory, who got just as much of the short end of the stick as their users—if not more so. So for both apps there’s also an option to opt out of the refund.

It’s easy to feel sympathy for these app developers put out of business overnight, but that’s the inherent danger building a business that’s entirely reliant upon one client. Small businesses all over the country have the same problem, go out of business, and get no sympathy.

Unpopular opinion: pro-rated refunds mean that the customer pre-paid for a year of service. The fact that the business assumed that those users would stay a full year and not be due a refund (and already spent that revenue) is not the customer’s fault. It’s a cash flow planning error.

At the end of the day, this was a risky business model and it’s not a surprise that it failed.

All Posts